Windows hello fingerprint setup not working. Thank you for your feedback.

Windows hello fingerprint setup not working Under “Biometric Devices” check if there are any problems with the fingerprint reader. Kindly help in resolving the issue. To assist you with your concern, we suggest you download and run the Windows account troubleshooter to isolate the issue. 5. Check for updates and restart your Surface There may be hardware driver updates that are available or pending a restart. Welcome to the Microsoft community. Under Ways to sign in, you'll see three choices to sign in with Windows Hello: Select Facial May 5, 2022 · However, after setting up my Fingerprint on my Windows 10 device I am not getting a sign-in option using Fingerprint after shut down and re-boot. Please follow the on-screen prompts to repeatedly lift and rest your finger on the sensor. SO frustrated! Please help! Jul 18, 2024 · After some time I logged into this microsoft account itself and tried to setup a PIN, that did not work so I tried setting up a fingerprint but it still does not work. So, let’s dive in and explore what you should do when Windows Hello fingerprint login isn’t working. Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Pls help. 22631 and the fingerprint sign in no longer works. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Click on Fingerprint recognition (Windows Hello) and then click the Set up Sep 1, 2022 · After selecting your setup method, click on the Set up button. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. Whenever I try to use it, the system shows me "Something went wrong on our end. In the Windows Hello PIN section, remove your existing PIN. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Choose a Biometric Option: Face Recognition: Click on Set up under Face Recognition. Jan 29, 2024 · Select [Windows Hello Fingerprint] ③, then click [Set up] ④. Dec 20, 2024 · Also note the that even though the fingerprint reader does not work on boot, device manger does not say anything is wrong, it says the fingerprint reader is fine. It says "You have reached the 10 fingerprint maximum for this account". 0 updates which I did at the same time. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. Jan 6, 2025 · Repeat steps 1 through 4 to set up the fingerprint reader again. None of the from Microsoft given support is helping. This means that the customer cannot log in with their fingerprint. If the issue persists, you can reset your fingerprint login and see if that helps. Either it needs a vendor-specific driver, or there is a hardware or firmware issue. I used to have Windows PIN working. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. - Under PIN, Click Remove and setup again. Recently all of them upgraded to latest Windows version, when me and my user want to setup Windows Hello Fingerprint. Then delete the folder named NGC. I needed to reset it after a MB replacement. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. It worked quite Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. Jun 14, 2018 · Run Built-in & Guided Walk through Windows Update troubleshooter. What I tried so far: Mar 1, 2024 · Resolving issues with Windows Hello fingerprint recognition not working in Windows 11 requires a systematic approach to diagnose and address the underlying causes effectively. Mar 10, 2025 · Thank you for posting your inquiry regarding Windows Hello and fingerprint issues. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Under Fingerprint recognition, click on Remove next to your existing fingerprints. Open Start > Settings > Update & security > Troubleshoot b. Oct 13, 2019 · When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometimes it does not, but without registering my fingerprint. My laptop is a ASUS TUF Gaming F15 FX507VI. 418*** Jun 13, 2020 · Make sure you set up Windows Hello on your device. msc. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. SHOP SUPPORT. Scroll down c. I type the PIN nothing happens. any solutions? I already installed the latest drivers from the Lenovo website. If your face or fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get an error message when you try to sign in through Windows Hello. Restart your PC. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. An issue in older versions of the Goodix fingerprint driver can mean that the Windows Hello Fingerprint setup says the setup is a success. Thus, I never get to fully set up my fingerprint recognition which is why it does not work anymore like before. 0. It didn't work. Why is Windows Hello Face not working? If you have not set up Windows Hello Face before and receive “This option is currently unavailable” when you try to set it up, it may be that your device webcam does not meet the hardware requirements for Windows Hello Face. When I go to Settings want to choose Windows Hello Fingerprint, it stated that 'The option is currently available- Click to learn more. Reset Windows Hello Fingerprint Data. Create a local user or administrator account in Windows (microsoft. Apr 10, 2018 · - tried to set up PIN or fingerprint - not working (fingerprint sensor was not even recognized by Hello, even though Dell tools verification was ok). 73. Mar 28, 2021 · 5. If your fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get the error message Your fingerprint couldn't be recognized. But, if high-efficiency mode is selected on the laptop with Windows 11 then it all works as it should be. I need help, since Microsoft does not provide a phone number where I can talk with a human being. com) Other method is that we can also create a New User Account, and from there set up PIN on this user. Click Run the Troubleshooter e. To fix that, try to update the corresponding drivers: Feb 20, 2025 · 7. com/en-us/help/10164/ 2. After this, check to see if you can set up Windows Hello Feb 12, 2025 · Hello! Yesterday I switched the primary email for the Microsoft account I am signed into on my laptop, and since then my PIN and fingerprint recognition have stopped working. Go to Sign-in options and click Set up under the Windows Hello Fingerprint section. It asks me to touch the fingerprint sensor. This happens after clicking "Get Started" on the previous one. Restart your computer for the changes to take effect then check if Windows Hello is now working. Reset Windows Hello (if necessary) If none of the above works, try resetting Windows Hello: Go to Settings > Accounts > Sign-in options. ***Original title: Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build 18362. It does not take me to process where I put down different angles of my finger print I just get stuck on the welcome to windows hello setup Jan 4, 2025 · Step 6: Check Windows Hello Settings. Copy and paste the . The following troubleshooting steps are designed to help users identify and resolve issues related to Windows Hello fingerprint recognition not working: Jun 21, 2019 · It was working perfectly before I updated to the May 2019 update. It must be a leftover from Windows 10. Ensure your operating system is up to date: Oct 21, 2024 · Hello! Do you have a question about Windows Server or Windows Client for IT Pros? Fingerprint not working After updating Windows my Fingerprint is no longer Jan 16, 2025 · After a new HP update however, my Windows Hello Sign In options such as facial recognition and fingerprint no longer work. Same behavior. I redownloaded all the drivers Tried SFC Re-installed drivers. Here are steps to run this utility. Follow the prompts to set up the biometric data again. When expanded, Windows Hello says 'Something went wrong. Under Manage how you sign in to your device, look for the Windows Hello Fingerprint section. I try closing out and starting over with a different finger tapping and lay flat for about 15 minutes each time with no success. a. Remove the existing fingerprint data and set up fingerprint recognition again. Upon restart, windows had installed the proper driver and facial recognition was working once again. Reconfigure Windows Hello. If you already have a PIN or password setup, proceed to enter it. 1. PC Data Center Jan 4, 2025 · You will see several options for signing in with Windows Hello: Face recognition (Windows Hello Face), Fingerprint recognition (Windows Hello Fingerprint), and PIN (Windows Hello PIN). https://answers. still the same outcome I have some different generation of Lenovo X1 Carbon which all of them had fingerprint sensor. Oct 6, 2024 · Select Windows biometric services from the left column. We have Windows Hello enabled. microsoft. " Jan 4, 2025 · 1. - reinstalled fingerprint sensor driver, managed to determine Hello to find sensor and allowed to set up fingerprint until near the end when it requested for a PIN to be setup. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint but in my previous version to Windows Sep 29, 2024 · I'm trying to setup my sign-in by using my Fingerprint. Dec 15, 2024 · I was using the fingerprint reader to sign on and that was working fine. After your computer restarts, check if Windows Hello is working. Send to Email Copy Jan 14, 2020 · Restart your computer and check if Windows Hello fingerprint sign-in works again. Face recognition, fingerprint, or Personal Identification Number (PIN) fail to work. kindly explain to - 9270826 I have a problem with windows hello on my laptop. The option to add a finger or remove the fingerprint are greyed out and not clickable. Get a Windows Hello Setup window and it is blank Jan 10, 2025 · In Sign-in options, find the Windows Hello feature (Face or Fingerprint). Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. Oct 3, 2024 · A lot of users won't have the FIDO2 key with them. If you are unable to set up the fingerprint reader, try the following steps. Apr 7, 2022 · The laptop is equipped with a fingerprint sensor, yet when I attempt to set it up, I am required to click 'get started' - nothing happens when I click this button. It shows only password option for sign-in. Once you’ve set up Windows Hello, you’ll find that its integration is seamless across various applications and services. Reinstall the biometrics driver. I have attempted reinstalling drivers, installing updates and restarting the laptop, to no avail. Go to Sign-in options. exe and hit enter. (Which, of course, does not work. Windows Hello issues can be related to a variety of factors such as driver status, system services, data file corruption or not. To check if Windows Hello works, you need to select that option. Please try again later. Step 2 Enable the feature again. Please help to solve the issue Nov 11, 2021 · Can you try to sign out of your Microsoft Account from Windows and try to check if you can set up a PIN. If necessary, we can try to update or manually install the drivers for the camera and fingerprint reader to improve compatibility. Apr 8, 2023 · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. 13. ***Post moved by the moderator to the appropriate forum category. When I go to settings on Windows 11, it says "currently not available". To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Option 5: Run the Windows Troubleshooter a. But still has the same issue. Jan 10, 2025 · Enhanced Compatibility: Many applications support Windows Hello for secure authentication, allowing you to use your fingerprint for more than just logging in to your device. Jan 9, 2021 · I just got my laptop back and I can't seem to set up my fingerprint recognition. I have looked in sign-in options and under, manage how you sign in to your device. Aug 29, 2020 · Here you should also enable the option Allow the use of biometrics in the same way as that of Allow the users to log on using biometrics. If your fingerprint reader is still not working correctly, remove and register your fingerprint again. Feb 27, 2025 · Let us reset the Windows Hello biometrics: 1. In the search box, type sign-in and press Enter to open the Accounts menu. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. 3. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. You can add a fingerprint in Windows 11 from the Accounts > Sign-in Options page. Feb 3, 2023 · Hello, One of the user has changed the password. b. Jump to: Set up fingerprint in Windows 11; Add another finger to fingerprint; Remove fingerprint in Windows 11; Set up fingerprint in Windows 11. Here are some troubleshooting options: 1. Then share a screenshot of the System Information window. Windows Hello Fingerprint not working XPS Help So I have used my XPS 15 7590 for over a year with the Fingerprint as my primary unlocking method. When I swipe on it, nothing pops up. Jan 20, 2018 · Here's what's working so far for Fixing Windows Hello issues after Fall Creators Update: 1. After accessing windows with password I am still not able to configure the pin in the windows hello settings. For more info on how to do this, go to Learn how to set up Windows Hello. Click on Accounts. Then I upgraded to Windows 11 version 10. Select [Get started] ⑤. Now, every time I try to set up a fingerprint for Windows Hello, the following sequence of events occur: 1. I go to Setting Set up another finger and click on Add a finger. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. I type in my pin, then it says to "swipe your finger on the fingerprint sensor" (my fingerprint sensor is on the right side of my laptop). Using infrared sensors, high-resolution cameras, and fingerprint scanners, Windows Hello verifies your identity using unique biometric data. - Firmware - 15. Ensure that it is set up correctly Hello, My computer seemed to randomly stop recognizing me with the camera when signing in through windows hello. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. Here in this post, we have working solutions apply to fix Windows Hello not working on Windows 10. Setting Up Fingerprint Recognition (Windows Hello) Using your fingerprint is one of the most convenient ways to log in. Step 1: Press Win plus I keys to open Windows Settings. But not with FingerPrint. It now says Windows Hello options are not available. The only way to make it working is configuring a new finger. Everything about it used to work perfectly until a few days ago. 1 Fingerprint Sensor Setup Message) Nov 3, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Open Windows Explorer. For more info on how to do this, go to Configure Windows Hello. That goes in a loop every time I click the "configuration" button on the fingerprint box. Mar 22, 2022 · Good Day Ibraheem, My name is Carlo, I am also using Windows 11 pc and community member like you. - SoftwareComponent - 1. This happened after HP Inc. 2. Mar 16, 2024 · To resolve the issue with Windows Hello fingerprint setup failing after several attempts, you can try the following steps: Update Drivers and Software: Ensure your fingerprint scanner's driver and any related software are up-to-date. Hardware issues, system corruption, software conflicts, improper settings, or faulty, outdated, or incompatible drivers are some common. Locate Fingerprint or Facial Recognition options and click Remove under them. This will start the Windows Hello setup wizard, click Get Started to begin. Seems like they are locked out in this case. 1 Fingerprint Sensor Setup Message) Close Windows Hello and try going through the setup again". In the normal settings, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". 9. Aug 14, 2023 · Fortunately, there are several ways to fix this annoying issue. com/thread/bc609315-d 3. Nov 30, 2022 · 2. Sign out of Windows (microsoft. Press the Win + X keys and choose Device Manager. When i bought my laptop in 2019 I setup windows hello fingerprint. If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. Here's the steps you can try. Using Windows Hello Across Applications. Updating your Surface might fix issues you're having with Windows Hello. When I login using password, and go to Sign-in options in Settings, the fingerprint setup is wiped off and it asks me for a fresh setup. I have looked into other people's similar problems, non of those Jul 5, 2023 · The Troubleshooter is a Windows built-in utility that can help you troubleshoot some computer issues such as Whatsapp not working, Hello fingerprint not working issue mentioned in this post, and so on. Try running SFC / DISM and check after this. If that happens, sign in with a PIN or password instead, and then set up Windows Hello again. I checked googled and tried all kinds of solutions but I wasn't able to. Sometime febuary of 2021 it stopped working so i removed and tried to put it on again. Thanks! Jan 14, 2025 · But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. Delete your fingerprint, and register it again in Windows Hello settings. " Oct 12, 2020 · 5. . However, Settings | Accounts |Sign-in Options | Fingerprint Recognition says that Fingerprint reading is unavailable (even though it is set up). Update: solution found! check comments Hey all, when I open my laptop or access apps/features that require authentication, I used to be able to use the fingerprint sensor on my ASUS laptop via Windows Hello to do so, but it no longer works. When I got into fingerprint setup, click setup, it prompts me for my pin, which I enter and then nothing happens. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. I go to settings>accounts>sign-in options then select "Windows Hello Fingerprint". Windows Hello will scan your Face and ask you to either move closer or further back to improve the recognition. 0 and HP Inc. Please make sure your fingers are clean and dry, then lift and rest only one finger on the sensor. Open Windows sign-in options setting. Click Hardware and Devices d. Feb 23, 2025 · If the issue persists even after the clean reinstallation, since the system has detected the fingerprint sensor and it does not have any errors, the only explaination is that the fingerprint is not compatible with Windows Hello. Go to C:\Windows\System32\WinBioDatabase. ) This is the message I receive at that point: Let me stress the fingerprint scanner was working perfectly up until I allowed the Win update to run yesterday. When I click on them, in red writing, it says, "Something went wrong. Remove and Re-Register Your Fingerprint Your first step is to remove your Windows Hello fingerprint and register it again. If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. Thanks. Windows Hello doesn't come enabled by default; you need to go into the settings and turn it on from there. Click Accounts and select Sign-In options. Check Windows Updates: Dec 19, 2024 · Under Windows Hello Fingerprint, make sure it is enabled. Restart afterward and observe for changes. Type services. After typing my password, it loads like this and seems to never stop. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback on this issue. I am not sure, Windows 10 never had an issue, Windows 11 does. Any help would be highly appreciated. Before you begin. The fingerprint scanning capability stopped working immediately after the Win update finished. Now I have to log in to Dec 1, 2024 · After a system update a few weeks ago, fingerprint sign in - which is what I had been using to log in the whole time I've had this laptop - stopped working. Let me know if it helps! Take care, and have an amazing day! Did we resolve the issue? Feb 15, 2025 · At its core, Windows Hello isn’t just another login method; it’s a sophisticated blend of hardware and software working together to ensure both convenience and security. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Thank you for your feedback. Tips: If these steps cannot help you deal with the out of work or missing Microsoft hello, you can attempt to repeat step 1 to 3 and then go as follows: Facial Features > Configure enhanced anti-spoofing > Disabled. However, after setup is complete the fingerprint option will not show up on the login screen. Press the Win + R keys together to open a Run dialog box. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. Nov 27, 2024 · If the balanced or the power-save option is selected then the fingerprint sensor starts working later in the boot/log in process. Right-click on it, and then select “ Start” from the list that appears. Click on Remove next to your existing biometric data. When I put the computer to sleep I must sign in with my microsoft account and password, the create a PIN window shows, I do not remember creating any PIN, neither does any that I Oct 20, 2020 · Restart Windows after installing the drivers and see the behavior. I click on Finger Print recognition (Windows Hello), and when I click the configuration button, it show me information about Windows Hello, and when I click on continue, everything closes. Oct 3, 2022 · still the same, Windows Hello not working after waking up. The it works again for a while Without ado, this guide will show all the steps to set up fingerprint in Windows 11 operating system. However, you can log in using your account password. ( no crash though). Jul 22, 2023 · When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. Go to Settings > Accounts > Sign-in Options. Oct 6, 2022 · I'm trying to set up the fingerprint on a Notebook Lenovo IdeaPad 3. Dec 30, 2024 · Solved: hello I own a HP ProBook 440 G7 laptop . It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. com) Sincerely, Carlo O. Go to Start > Settings > Accounts > Sign-in options. Let us work together to sort this out. Check under “Image Devices” to make sure the camera is working properly. (Figure. After restarting your computer Oct 24, 2023 · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51. 5 days ago · The following article provides information about a problem using Windows Hello to log in to your Latitude laptop running Windows 11 (24H2). Dec 12, 2017 · Hello, It is possible that your admin account is corrupted hence, you are unable to set up the fingerprint feature. Jan 21, 2025 · Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. Aug 16, 2024 · Hello, John Hendricks1. Click on Set up, then select Get started. I touch the sensor. *** There's an old version of the Windows Hello Face Software Device (HelloFace. Dec 11, 2019 · If your computer’s fingerprint sign-in with Windows Hello isn’t working, maybe after an update or other changes on your computer, try some of the workarounds in this guide to help you restore the function. Aug 31, 2022 · If you recently purchased a Windows Hello-compatible webcam or fingerprint scanner, you might be trying to log in using your new device and wondering why it's not working. Feb 14, 2023 · If tweaking the fingerprint driver on your PC or laptop did not fix the Windows Hello fingerprint recognition not working issue, you can try modifying the power settings. Jun 26, 2022 · I shut down the PC and the next time I try to log in, the pin needs to be reconfigured, problem being that the provided "reconfigure" button never works. Re-registering my fingerprint is also not functional. This pops up after pressing the "Set up" button below. Under Windows Hello Fingerprint, click Delete. Jan 1, 2018 · Pin started working again. 6. 4045. However, It keeps sending me in a loop asking for Windows Hello Pin. 4. Now when I try to set up it repeatedly gives me the same message. Nov 3, 2023 · Select [Windows Hello Fingerprint] ③, then click [Set up] ④. But now I no longer have an option to use my fingerprint. Then open Explorer and navigate to the following path. For users who rely on Windows Hello for fingerprint authentication, it is worth checking if the feature is set up properly. I have tried all of the obvious things, like shut down and restart. Get the Welcome to Windows Hello window and click on Get Started. Run the System File Checker Utility scan. You can use Windows Hello to sign in to your device from the lock screen and sign in to your account on the web. Below message appears when using Finger to login. In Windows, search for and open Sign-in options; If the Setup button is available under Windows Hello Fingerprint, click Set up, and then follow the on-screen lenovo has already replaced the hardware last week but when I try to redo the fingerprint setup , after clicking setup and when I placed my finger to setup, there is no response. Try using a different finger. Use the Hardware & Devices Troubleshooter. All of the options, Windows Hello Face, Windows Hello Fingerprint and Windows Hello Pin say "The option is currently unavailable - click to learn more". Try again later. You see if your PC or laptop is in power saver mode or the power setting is set to efficiency mode, your system might automatically disable the fingerprint scanner to conserve Nov 11, 2024 · After the Windows update on 11 Nov 2024, my fingerprint sign-in option is not working. Nov 13, 2023 · I have just updated to windows 11 but my fingerprint is not working. Aug 2, 2021 · My fingerprint is not working (even not taking a record for Windows Hello) and that too only in the administrator account. when you try to sign. inf) still installed. Open Windows Sign-in options. Click on the Sign-in options from the left sidebar. Reset Fingerprint Login. asked for my Jan 9, 2025 · Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. Open Settings. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Go to the device manufacturer’s website to download the latest drivers. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. dat files into a new folder. Mar 5, 2024 · Trying to setup fingerprint access. I now have to type my passcode every time. Select Windows Biometric Service, right-click and select stop. Microsoft Mar 30, 2023 · There are several causes that make Windows Hello stop working on Windows 10. And i have issues related to fingerprint and face lock; they both are not working. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. Update the driver Jan 31, 2025 · Option 1. Option 2. Go to Start > Settings > Accounts. Guided Walk though - https://support. Mar 13, 2022 · My laptop has a fingerprint sensor, and Windows recognizes it as a Windows Hello-compatible device. FingerPrint is removed and Setup again under Settings -> Accounts -> SignIn Options -> Windows Hello FingerPrint. Also web-sign-in does not work, since the pop-up windows did not appear. Select the Start button and choose Settings> Accounts> Sign-in options to configure Windows Hello. I have tried reinstalling the drivers, and had been keeping every bit of my software updated to the latest builds since the first day. Here's how to set it up. In Windows Hello, you will see options for face, fingerprint, or iris if your computer has a compatible fingerprint reader or camera. However, it has not accepted any finger I used. Occasionally, bugs that affect Windows Hello are resolved through Windows updates. Go to Settings → Accounts → Sign-in options. Click on Settings and follow the prompts to enroll your fingerprint. The windows Hello Fingerprint Setup is not working in my HP Dv6 6121tx after upgrading to Windows 10. Make sure you configure Windows Hello on your device. Cannot set up the fingerprint reader. - Restart your computer. The TPM module is used to manage the integrity of the device, including Windows Hello data, BitLocker encryption. Actions Related to Finger print reader. Follow the prompts to calibrate the camera to recognize your face. Step 5: Run Windows Update. He is able to login using Password and PIN. Nov 30, 2021 · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. ryahyb beem kgbymtls xjeb mfraawb snvdl xoxwh ipqj cokn vshnb qsk raeshs rkwzfi svwv dpenuii